Dedman School of HOSPITALITY
College of Business
Director and Dedman Professor: Robert H. Bosselman; Professors: Bonn, Bosselman, Brymer; Associate Professors: Harris, Laudadio, Ohlin; Lecturer: LaTour; Assistant in Hospitality: Lanford, Riscigno
The program in hospitality administration was established in 1947 in recognition of the demand for hotel and restaurant industry executives with the objective of providing the kind of education tomorrow's hospitality manager will need. The curriculum is designed so that students must meet high standards of achievement in general education and must acquire not only the specialized knowledge needed for their hospitality industry careers, but also understand the basic functions, objectives, and tools of management that are common to executive roles.
The Dedman School of Hospitality is located in the South Building of the University Center, which provides for the specialized academic/training objectives established by the school. In addition to classrooms, this state-of-the-art facility provides hospitality students with teaching kitchens, a satellite technology center, a publication resource center, and a placement center. The building also contains an affiliated 35,000 square-foot, professionally managed city club that provides hospitality students with real-world food and beverage experience in elegant surroundings.
The Dedman School of Hospitality also houses one of a select group of professional golf management (PGM) majors, accredited by the Professional Golfers Association (PGA). Don Veller Seminole Golf Course, and the Dave Middleton Golf Complex, is home to the PGM program. A state-of the-art training facility, a pro shop, restaurant, faculty offices, and classrooms complement the 18-hole golf course.
One of the most rewarding benefits of an education in hospitality administration or professional golf management at The Florida State University is that through the years a personal, intimate, congenial climate, in which students may develop to their fullest potential, has remained a chief attraction. All of the school's energies and resources are devoted exclusively to preparing each student for a professional career.
The Dedman School of Hospitality is nationally and internationally recognized as one of the best. Many firms visit the school each year to interview students for entry-level management positions. Graduates of the program enjoy top managerial and ownership positions in clubs, restaurants, hotels, resorts, institutions, and other facets of the hospitality and golf industries. The requirement of practical, on-the-job experience, where the student applies classroom knowledge to the workplace, prepares the hospitality administration graduate for the operational challenges of industry.
The Dedman School of Hospitality, in cooperation with the College of Business and the Department of Management, offers a Master of Science degree in Management with a major in hospitality and tourism. This part-time program is designed for professionals in the hospitality industry. Its curriculum is a unique mix of management-oriented classes combined with advanced study in hospitality administration. For additional information regarding this program, please consult the "Department of Management" chapter of the Graduate Bulletin.
State of Florida Common Course Prerequisites
Revisions to the 2003-2004 State of Florida Common Course Prerequisites were not available at the time this document went to press. Please refer to http://www.facts.org and click on "Academic Reference Manual." Select the 2003-2004 catalog year under the 'Common Prerequisites Manuals' subheading. Students are strongly encouraged to consult with their academic advisor prior to making any decisions based on these prerequisites.
The State of Florida has identified common course prerequisites for this University degree program. Specific prerequisites are required for admission into the upper-division program and must be completed by the student at either a community college or a state university prior to being admitted to this program. Students may be admitted into the University without completing the prerequisites, but may not be admitted into the program.
The following lists the common prerequisites or their substitutions necessary for admission into this upper-division degree program:
- ACG X021 or ACG X001 and ACG X011;
- ACG X071;
- CGS X100*;
- ECO X013;
- ECO X023;
- MAC X233 or MAC X230;
- STA X023 or QMB X100.
Note: courses marked with an asterisk (*) have at least one acceptable substitute. Contact the department for details.
Requirements for a Major in Hospitality Administration
All students must complete 1) the University-wide baccalaureate degree requirements summarized in the "Undergraduate Degree Requirements" chapter of this General Bulletin; 2) the State of Florida common prerequisites for hospitality administration majors; 3) the general business core requirements for hospitality administration majors; 4) the general business breadth requirements for hospitality administration majors; and 5) the major area requirements for hospitality administration majors. Note: to be eligible to pursue a hospitality administration major, students must meet the admission requirements of the College of Business. These admission requirements are described in the "College of Business" chapter of this General Bulletin.
General Business Core Requirements
All hospitality administration majors must complete the following five (5) courses. A grade of "C-" or better must be earned in each course.
BUL 3310 The Legal Environment of Business (3).
FIN 3403 Financial Management of the Firm (3).
GEB 3213 Business Communications (3).
MAN 3240 Organizational Behavior (3).
MAR 3023 Basic Marketing Concepts (3).
General Business Breadth Requirements
All hospitality administration majors must complete five (5) courses as follows. Each course selected must be completed with a grade of "C-" or better.
HFT 3240 Managing Service Organizations (3).
Plus four (4) electives from the following list of courses:
FIN 3244 Financial Markets, Institutions, and International Finance Systems (3).
ISM 3011 Introduction to Management Information Systems (3).
MAN 3504 Services Operations Management (3).
MAN 3600 Multinational Business Operations (3).
MAN 4720 Strategic Management and Business Policy (3).
MAR 3700 Professional Selling (3).
QMB 3200 Quantitative Methods for Business Decisions (3).
REE 3043 Real Estate (3).
RMI 3011 Risk Management/ Insurance (3).
Major Area Requirements
All hospitality administration majors must complete the courses listed below. A minimum grade point average (GPA) of 2.0 must be earned in the courses used to satisfy the hospitality administration major area requirements.
FSS 3337 Quantity Food Production Management (2).
FSS 3337L Quantity Food Production Management Laboratory (1).
FSS 4338 Food and Beverage Management (2).
FSS 4338L Food and Beverage Management Laboratory (1).
HFT 3220 Human Resource Management in Hospitality Operations (3).
HFT 3224 Managerial Behavior in Hospitality Operations (3).
HFT 4471 Financial Management Control Systems (3).
HFT 4502 Hospitality Services Marketing and Research (3).
HFT 4941 Field Study in Hospitality Administration (0).
Plus three (3) electives from the following list of courses:
FSS 3423 Property Management for Hospitality Operations (3).
HFT 3272 Senior Services Management (3).
HFT 3277 Club Management (3).
HFT 3354 Agronomy for Golf Course Management (3).
HFT 3600 Law for Hospitality Operations (3).
HFT 3700 Tourism Management and the Environment (3).
HFT 4253 Lodging Management (3).
HFT 4294 Strategic Management in Hospitality Administration (3).
HFT 4866 Wine and Culture (3).
HFT 4930r Special Topics in Hospitality Administration (3).
Students enrolled in the Dedman School of Hospitality must complete one thousand (1,000) clock hours of satisfactory, verifiable work experience in the hospitality industry. The one thousand (1,000) hours of work experience must be completed prior to graduation, with the last 500 hours completed while enrolled at The Florida State University.
To enhance their employment opportunities, students may choose to complete one of the concentrations described below in addition to the requirements for the major in hospitality administration.
Concentration in Management Information Systems
ISM 4030 Management Information Systems Analysis and Design (3).
ISM 4212 Information for Operating Control & Data Management (3).
One of the courses listed below:
CGS 3403 Introduction to COBOL Programming for Business (3).
ISM 4113 Information and Communications Systems Management (3).
ISM 4905 Directed Individual Study (3).
Students concentrating in management information systems are strongly encouraged to fulfill a portion of their one thousand (1,000) clock hours of work experience requirement in a hospitality computer setting.
Concentration in Senior Services Management
HFT 3272 Senior Services Management (3).
SOW 4645 Aging and Old Age: Social Work with the Aged (3).
One of the courses listed below:
ADE 5193 Education and Training in Gerontology (3).
FAD 4340 Later Maturity (3).
NUR 4284 Dynamics of Aging (3).
PSY 930 Special Topics in Psychology: Seminar in the Psychology of Aging (3).
Students concentrating in senior services management are required to complete five hundred (500) clock hours of work experience in an approved senior services facility. These hours must be completed prior to graduation and may be applied toward the one thousand (1,000) clock hours required for the major in hospitality administration.
Summer Program in Resort and Condominium Management
HFT 3700 Tourism Management and the Environment (3).
HFT 3941 Management Internship (3).
HFT 4253 Lodging Management (3).
HFT 4502 Hospitality Services Marketing and Research (3).
These classes are taught by The Florida State University faculty at selected sites in the summer term. Classes meet for extended sessions on Sunday and Monday of each week. The remainder of the week is spent working in various departments at the selected sites. Courses completed in this program count toward the State of Florida requirement that at least nine (9) semester hours be completed in the summer term at one of the State University System senior institutions.
European Summer Study Program
Combining accelerated classroom instruction with travel and on-site observation of industry operation, the program achieves an ideal educational balance. Classes are taught in English by Florida State University faculty. The following courses are offered:
HFT 4930r Special Topics in Hospitality Administration [International Hotel Administration] (3).
HFT 4930r Special Topics in Hospitality Administration [Special Studies in International Hospitality Administration] (3).
HFT 4930r Special Topics in Hospitality Administration [European Food & Wine] (3).
HFT 4930r Special Topics in Hospitality Administration [European Travel & Tourism] (3).
Courses completed in this program count toward the State of Florida requirement that at least nine (9) semester hours be completed in the summer term at one of the State University System senior institutions.
Requirements for a Major in Professional Golf Management
All students must complete the following:
- The University-wide baccalaureate degree requirements summarized in the "Undergraduate Degree Requirements" chapter of this General Bulletin;
- The State of Florida common course prerequisites for professional golf management majors;
- The general business core requirements for professional golf management majors;
- The general business breadth requirements for professional golf management majors; and
- The major area requirements for professional golf management majors.
Note: to be eligible to pursue a professional golf management major, students must meet the admission requirements of the College of Business. These admission requirements are described in the "College of Business" chapter of this General Bulletin.
General Business Core Requirements
All professional golf management majors must complete the following five (5) courses. A grade of "C-" or better must be earned in each course.
BUL 3310 The Legal Environment of Business (3).
FIN 3403 Financial Management of the Firm (3).
GEB 3213 Business Communications (3).
MAN 3240 Organizational Behavior (3).
MAR 3023 Basic Marketing Concepts (3).
General Business Breadth Requirements
All professional golf management majors must complete five (5) courses as follows. Each course selected must be completed with a grade of "C-" or better.
HFT 3240 Managing Service Organizations (3).
Plus four (4) electives from the following list of courses:
FIN 3244 Financial Markets, Institutions, and International Finance Systems (3).
ISM 3011 Introduction to Management Information Systems (3).
MAN 3504 Services Operations Management (3).
MAN 3600 Multinational Business Operations (3).
MAN 4720 Strategic Management and Business Policy (3).
MAR 3700 Professional Selling (3).
QMB 3200 Quantitative Methods for Business Decisions (3).
REE 3043 Real Estate (3).
RMI 3011 Risk Management/Insurance (3).
Major Area Requirements
All professional golf management majors must complete the courses listed below. A minimum grade point average (GPA) of 2.0 must be earned in these courses. Professional golf management majors also must satisfy a number of supplemental requirements, including a playing-ability test, PGA workshops, and internships, as described in the PGM policies and procedures handout available from the Dedman School of Hospitality.
FSS 3337 Quantity Food Production Management (2).
FSS 3337L Quantity Food Production Management Laboratory (1).
FSS 4338 Food and Beverage Management (2).
FSS 4338L Food and Beverage Management Laboratory (1).
HFT 3220 Human Resource Management in Hospitality Operations (3).
HFT 3224 Managerial Behavior in Hospitality Operations (3).
HFT 3277 Club Management (3).
HFT 3325 Agronomy for Golf Course Management (3).
HFT 4471 Financial Management Control Systems (3).
HFT 4502 Hospitality Services Marketing and Research (3).
HFT 4930r Professional Golf Management (1-3).
HFT 4941 Field Study in Hospitality Administration (0).
Definition of Prefixes
- FSS - Food Service System
- HFT - Hospitality, Food, Tourism
Undergraduate Courses
FSS 3337. Quantity Food Production Management (2). Corequisite: FSS 3337L. Food and beverage sanitation, production, and service; food service equipment; menu planning and costing; nutrition and safety. Introduction to basic food and beverage management concepts.
FSS 3337L. Quantity Food Production Management Laboratory (1). Corequisite: FSS 3337. Commercial quantity food production experience.
FSS 3423. Property Management in Hospitality Operations (3). The management of maintenance, energy, and engineering systems in hospitality industries; food service facilities planning, productivity work analysis, and sanitation; with computer applications.
FSS 4338. Food and Beverage Management (2). Prerequisites: FSS 3337, 3337L; Corequisite: FSS 4338L. Management methods and concepts utilized in administration of advanced food and beverage functions.
FSS 4338L. Food and Beverage Management Laboratory (1). Prerequisites: FSS 3337, 3337L; Corequisite: FSS 4338. Production and service of international cuisine.
HFT 3000. Introduction to Hospitality and Tourism Management (3). An introductory review of the segments, disciplines, career opportunities, and current issues facing the hospitality industry. Industry leaders may be featured as guest speakers. Open to nonmajors.
HFT 3220. Human Resource Management in Hospitality Operations (3). Prerequisite or Corequisite: MAN 3240. Analysis of human resource issues in the hospitality industry such as staffing, training, appraisal, wage and hour administration, discrimination, harassment, and other governmental issues.
HFT 3224. Managerial Behavior in Hospitality Operations (3). Prerequisite: HFT 3220. Analysis and development of interpersonal management skills including leadership, ethics, employee and guest relations, team building. Discussions on current issues, training, and quality management in the hospitality industry.
HFT 3240. Managing Service Organizations (3). An in-depth examination of the concept of service and the linkages of the three most important functional areas of the firm: marketing, operations, and human resources. The course also addresses the concept of quality.
HFT 3272. Senior Services Management (3). Prerequisite: HFT 3220; Corequisite: HFT 4253. The planning, development, operation and management of retirement facilities. Explores the various types of senior living facilities, including multi-level, independent, assisted living, and skilled-nursing care centers.
HFT 3277. Club Management (3). Prerequisite: HFT 3220. The development and management of clubs, including golf course operations, organizational and financial structure, membership and guest relations, design and other amenities.
HFT 3354. Agronomy for Golf Course Management (3). An overview of horticultural and agronomic practices needed by golf course managers in the hospitality industry.
HFT 3424. Cost Control Systems in Hospitality Operations (3). Prerequisites or Corequisites: MAN 3240; ACG 2021. A detailed analysis of food, beverage, labor, and cash controls. In-depth purchasing component including furniture, fixtures, and equipment (FF&E). Computer usage in labor control, cost analysis, and marketing mix analysis. A systems approach to management of quality through the design of appropriate controls.
HFT 3600. Law for Hospitality Operations (3). Prerequisites: HFT 3220; BUL 3310. Basic concepts of law as applied to the hospitality industry including legal definitions, innkeeper/guest relationships, liability, and other legal problems.
HFT 3700. Tourism Management and the Environment (3). Tourism management, organization, and development. Emphasis on economic and environmental issues confronting the industry such as balancing use and preservation. Open to nonmajors.
HFT 3941r. Management Internship (1-3). (S/U grade only.) Prerequisites: Three, three (3) hour courses in hospitality administration, excluding DIS; 3.0 average. A management internship program providing on-the-job management experience in some phase of the hospitality industry. HAD majors only. May be repeated to a maximum of nine (9) semester hours.
HFT 3949r. Cooperative Education Work Experience (0). (S/U grade only.)
HFT 4253. Lodging Management (3). Prerequisite: HFT 3220. The study of hotel, motel, resort, and other types of lodging operations including functional department organization, operation, and systems. Emphasis on rooms department and computer usage in lodging properties as well as quality issues.
HFT 4294. Strategic Management and Operations Analysis in Hospitality Administration (3). Prerequisites or corequisites: all hospitality core courses. Integrative, applied course in strategic management and decision making in the hospitality industry utilizing case studies and simulation exercises. An in-depth examination of the use of various management tools for problem solving. Discussions on industry trends, multicultural, and quality issues.
HFT 4471. Financial Management Control Systems (3). Prerequisites: ACG 2021; FIN 3403. Design and interpretation of financial statements, budgets, and internal reporting systems for hospitality operations. In-depth examination of system of accounts (P&L, balance sheets, cash flow), computer usage in financial management, financial feasibility, and valuation of assets.
HFT 4502. Hospitality Services Marketing and Research (3). Prerequisite: MAR 3023. Applications of strategic market research and product/service positioning in the hospitality industry. Emphasis on competitive marketing strategies including sales, advertising, and promotions. Discussion on unique features of hospitality marketing, market research/analysis, ethics, and quality.
HFT 4866. Wine and Culture (3). An introduction to basic wine knowledge that, together with wine tasting, enhances student understanding and appreciation of wine and its place in our culture and heritage. Restricted to students 21 years of age and older. May not be taken as a S/U course.
HFT 4905r. Directed Individual Study (1-3). May be repeated up to five (5) times.
HFT 4930r. Special Topics in Hospitality Administration (1-3). In-depth study of current topics in hospitality administration. May be repeated to a maximum of twelve (12) semester hours when topics change.
HFT 4941. Field Study in Hospitality Administration (0). (S/U grade only.) 1,000 hours of satisfactory, acceptable work experience in the hospitality industry. Discussion expands and integrates the work experience to enhance management decision-making skills. Report and supervisors' evaluation required. Students should register for this class the semester in which they will complete the work experience requirement.
HFT 4970r. Honors Thesis (1-6). Prerequisite: Admission to the honors program. May be repeated to a maximum of nine (9) semester hours. Six (6) semester hours of thesis are required to complete honors in the major.
Graduate Courses
Please see the "Department of Management" chapter of the Graduate Bulletin for the full course descriptions.
HFT 5226. Leadership Strategies in Hospitality and Tourism Organizations (3).
HFT 5245. Managing Service Organizations (3).
HFT 5477. Financial and Cost Control Systems for Hospitality and Tourism Organizations (3).
HFT 5506. Services Marketing and Research for Hospitality and Tourism Organizations (3).
HFT 5697. Legal Environment of Hospitality and Tourism Organizations (3).
HFT 5908. Studies in Hospitality and Tourism (3).
HFT 5935. Special Topics in Hospitality and Tourism (3).
HOUSING AND COMMUNITY DEVELOPMENT:
see Urban and Regional Planning
HOUSING AND HOME DESIGN:
see Family and Child Sciences
HUMAN SCIENCES, GENERAL COURSES:
see College of Human Sciences
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